Client Delivery Associate
About NewtonX:
At NewtonX, we empower businesses to solve their toughest challenges with confidence by delivering insights backed by the highest-quality data, unparalleled B2B expertise, and proven methodologies. Trusted by Fortune 500 companies, we provide custom-recruited professionals, expertly designed surveys and interviews, and end-to-end research support. With a culture built on innovation, ownership, and integrity, we foster growth, collaboration, and meaningful work—so our team and clients can make smarter, data-driven decisions.
About the Role:
NewtonX is looking for a Client Delivery Associate to join our UK office. This is an exciting opportunity to join our rapidly growing European team, take on senior client-facing initiatives from day 1, and help drive projects end-to-end for our largest clients in the region.
We are looking for a motivated individual who is excited by the idea of making a difference in the knowledge market and is motivated to be a key part of the London team. This role is a great entry point into our quickly growing company and provides an exceptional opportunity to build out a general business toolkit, be part of scaling a high growth tech startup, and take team leadership responsibilities early in your career.
In this role you will work with world class companies, including Fortune 500 Enterprises as well as top tech and management consulting companies (MBB, Tier 2), to understand their needs and deliver high impact research projects to help them uncover insights to answer their toughest business questions.
In this role you will:
Facilitate connections between clients and experts through our marketplace
Understand the granular needs of the clients and help them design their knowledge request
Assess in detail the specific knowledge of the request and onboard them to the platform
Prioritize and multi-task in a fast-paced environment with clients and experts covering all imaginable sectors of expertise, geographies etc.
Learn about new technologies, industries, topics daily and find ways to codify the requests into NewtonX’s knowledge graph
Learn new things, mentor and share knowledge with team members.
Be one of the first Client Delivery Associates in London, with responsibility of establishing best practices and client relationships
Be a client partner, and ensure our client stakeholders maintain their trust in NewtonX as the go-to B2B research partner of choice
Ultimately, you will be driving the core value of the company: connecting experts to clients. This foundational role will enable you to progress quickly within NewtonX towards commercial and/or operational leadership.
Who you are:
0 - 2 years of professional work experience
Have a right to work in the UK
You love challenging the status quo
You enjoy solving problems. Take difficult challenges and provide creative solutions.
You enjoy learning (you will learn about topics as broad as AI and as narrow as IoT in Retail in Thailand)
You think on your feet. When things change, you roll with the punches (no day is the same!)
You enjoy team collaboration, communication, listening and advocating.
You communicate clearly, write well, succinctly and effectively your thoughts
You enjoy work independently and efficiently with minimal direction and under pressure
Smart, quick, thoughtful and resourceful problem solver
A strong client service orientation; confidence, professional and pleasant style, and a can-do attitude to deliver great service If the profile above describes you and your passions, we'd love to hear from you!
Have a bachelor's degree in relevant field of study
If the profile above describes you and your passions, we'd love to hear from you!
What we offer:
Competitive compensation package and benefits
Career advancement and training opportunities.
Supplemental private Health Insurance
Employee Workplace Pension contribution or Self-invested personal pension (SIPP)
Paid time off: vacation, holidays, sick, and parental leave.
A diverse, collaborative, and positive culture where we invest in and celebrate each other's success.
Good vibes (happy hours, team projects, and retreats).
NewtonX is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity/expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics.